Shipping Policy

Order Confirmation

Once your order is placed, we will send you a confirmation email to let you know that we have received it and that your credit card has been pre-authorized for the purchase. We work quickly to confirm that your items are in stock and available for immediate shipment. If your item is on backorder or unavailable, we will cancel the pre-authorization and notify you by email. If your item(s) are available for immediate shipment, we will process the charges and submit your order for shipping within 5 business days.

 

Order Shipment

If your order is in stock and we have processed the charges to your credit card, it will ship within five business days from the date of your order. You will receive tracking information within 24 hours of your order leaving the warehouse, which will be sent to the email address you provided during checkout. If you have not received tracking information within six business days, please contact us at orders@flamepizzaovens.com.

Free shipping is available for orders over $99 within the lower 48 U.S. states only.